John Navas wrote:
> On Sat, 18 Nov 2006 01:34:55 GMT, Mike M <mikasn@swbell.net> wrote in
> <3rt7h.4711$yE6.4269@newssvr14.news.prodigy.com> :
>
>> This is obviously a Cingular problem, as I had the same problem last
>> year.
>
> It's actually probably a 3rd-party gateway problem.
>
>> All of the sudden some texts would complete and some would
>> not-even if they were all to local Cingular customers. After several
>> attempts I got an experienced CS rep, who transferred me directly to the
>> tech deptartment and the guy said he would fix the problem and follow up
>> to make sure it worked. Two days later I received a call, and by then
>> they had already started working.
>> No reason you should have to use +1 to send texts.
>
> If course not, but no harm, and it might help in the short run.
> "OF"
the harm would be that in the long run it would not solve the problem.
P.S. please don't mince words. Thanks
>> That would be like
>> if certain #'s stopped working and you were told "oh sorry, let us just
>> make it more difficult for only you and we need you to dial +1 before
>> every # you call...
>
> Not really.
>
> p.s. Please don't switch posting styles (top vs bottom) in mid-thread
> -- it's confusing. Thanks.
>
>> John Navas wrote:
>>> On 17 Nov 2006 14:50:51 -0800, dkaiser@carl.org wrote in
>>> <1163803851.177389.284240@m73g2000cwd.googlegroups .com>:
>>>
>>>> OK, so I will respond to your specific suggestions:
>>>>
>>>> 1. I used 10 digit numbers for the text messages. 10 digit is the
>>>> standard in this area for voice, so that is what was used for text.
>>>> Also, messages to other Cingular customers go out just fine with 10
>>>> digits.
>>> Suggest you try "international" format, complete with the + symbol for
>>> country (which is "1"); e.g., "+18005551212" instead of "8005551212".
>>> The reason is that some gateway code is sensitive to the difference.
>>> Whether or not other 10-digit numbers work is irrelevant, and not a good
>>> reason for at least giving it a try.
>>>
>>>> 2. The phone numbers are cell numbers. They always have been cell
>>>> numbers as I have called and sent messages to them before. They are on
>>>> two different networks.
>>>>
>>>> 3. Since I have done a master reset I have lost the log of previous
>>>> messages. I will give it a try when I get a message from one of them.
>>> Suggest you ask them to send you messages for testing purposes.
>>>
>>>> I have spent hours on this issue with Cingular support. Since this
>>>> has worked flawlessly in the past for at least a year and only started
>>>> mid-October, I don't think this is an operator error situation.
>>>> Thanks
>>> Again, why ask for suggestions if you're not at least willing to try
>>> them? Do you simply want to bitch about Cingular? If so, please let me
>>> know, so that I can avoid wasting time trying to solve your problem.
>>>
>>> p.s. Please don't switch posting styles (top vs bottom) in mid-thread
>>> -- it's confusing. Thanks.
>>>
>>>> John Navas wrote:
>>>>> On 17 Nov 2006 13:09:28 -0800, dkaiser@carl.org wrote in
>>>>> <1163797767.927057.232410@h48g2000cwc.googlegroups .com>:
>>>>>
>>>>>> John Navas wrote:
>>>>>>> On 16 Nov 2006 14:21:23 -0800, dkaiser@carl.org wrote in
>>>>>>> <1163715683.151366.33510@f16g2000cwb.googlegroups. com>:
>>>>>>>
>>>>>>>> I have a Motorola MPX200 and in the last month have had problems
>>>>>>>> sending text messages to people not on the cingular network. I have
>>>>>>>> sucessfully sent messages to these same people (family members) before.
>>>>>>>> They are on T-Mobile or Verison. Support at Cingular says that they
>>>>>>>> have traced the messages and says that they make it through some 3rd
>>>>>>>> party company that routes messages between companies.
>>>>>>>>
>>>>>>>> I have done a MASTER RESET on my phone, and still no change.
>>>>>>>>
>>>>>>>> Any suggestions?
>>>>>>> 1. Make sure you're using full international addressing.
>>>>>>> 2. Make sure to use cell phone numbers, not non-cell numbers.
>>>>>>> 3. Try replying to messages sent to you by those people.
>>>>>> Thanks for the suggestions. The messages that are being lost are to
>>>>>> family members who I have sent messages to in the past -- from the same
>>>>>> phonebook entries.
>>>>> Out of curiosity, why ask for suggestions if you're not at least willing
>>>>> to try them?
>