"Mark Hewitt" <nomail@here.com> wrote in message
news:1164111370.671977@ucsnew2.ncl.ac.uk...
>
> "Richard Parkin" <a@b.com> wrote in message
> news:M-mdnVMUiOKtUPzYRVnygQ@bt.com...
>>
>> "Mark Hewitt" <nomail@here.com> wrote in message
>> news:1164036449.2911@ucsnew2.ncl.ac.uk...
>>> I've had my N73 for about three weeks now and at the weekend the end has
>>> fallen off the joystick, meaning that there is only the little plastic
>>> spike remaining, needless to say this is not ideal, and I don't have the
>>> bit that fell off.
>>>
>>> Is there a way to get this fixed? I bought it from O2 online. I'm wary
>>> of sending it away for repair, firstly because I've only had it for a
>>> few weeks and it shouldn't break already, and I know when they are sent
>>> for repair they quite often replace them with refurbished models, which
>>> given my phone is only three weeks old is likely to be much older than
>>> my phone which I spent a lot of money to buy from new.
>>
>> My K750i suffered a similar fate after about 3 days - joystick just
>> stopped working! I went into a random O2 shop and they gave me another
>> (new) one.
>
> I went into the O2 shop on Northumberland St, Newcastle, and they were
> less than helpful. They basically said "you've damaged it, it's your
> fault, so **** off" (I paraphrase a little).
>
> They said if I wasn't happy with it I could call customer services, I did,
> and they are going to send a courier out with a new N73 for me tomorrow
> and do a doorstep swap.
That happened to my N73, pulled it out of my jeans pocket & a piece of lood
thread snagged it & whipped it off!!

I super-glued mine back on and it is fine. If you do this only use a tiny
bit of glue and wait for it to completely set. Mine stuck a bit to start
with, but after an hour of wiggling it in all directions once it had set,
its is fine.