Jon Bradley wrote:

> Hi there, i bought a new orange contract and phone today from the orange
> shop. I asked to have my old orange PAYG phone number transfered to the new
> contract. I was told this would be done by sending a sim update to the new
> phone within 24hrs. It would appear however that they have updated my old
> PAYG sim to the new contract. As i now can't dial 450 or 453 to find out my
> credit etc. When i dial 150 and ask about my minutes left it says that the
> account is being updated - i can make calls with this old sim. The new sim
> seems to have been deactivated as it is saying that there is no network for
> it now.

The old SIM gets converted to contract immediately. The PAYG account is
closed and you lose all credit on it. The upgrade to your new phone
takes place within 24 hours as you've seen (can't happen straight away
as the two processes are seperate have have to occur seperately).

Tariq