On Wed, 18 Oct 2006 16:48:23 +0100 (BST), Dave Saville wrote:

>On Tue, 17 Oct 2006 11:55:01 +0100, Ivor Jones wrote:
>
>>
>>
>>"Dave Saville" <dave@deezee-nospam.org> wrote in message
>>news:qnirqrrmrrbet.j7aa6i1.pminews@news.aaisp.ne t.uk
>>> On Mon, 16 Oct 2006 20:03:58 +0100, Ivor Jones wrote:
>>>
>>> > "alexd" <look@my.sig> wrote in message
>>> > news:2848040.PHYQ2BMTck@ale.cx
>>> > > Dave Saville wrote:
>>> > >
>>> > > > One of my outgoing VOIP lines is through Voiptalk.
>>> > > > At least half the time I dial I will get
>>> > > > unobtainable or engaged but If I immediately try
>>> > > > the BT land line it will ring straight away.
>>> > >
>>> > > A bit of clarification is called for here - try what
>>> > > on the BT line? Calling out to your Voiptalk line
>>> > > from the BT line, or calling in to your BT line from
>>> > > the Voiptalk line? "it will ring"? What is "it"? Is
>>> > > it ringing tone heard in the the receiver? The phone
>>> > > plugged into the line? Both? Neither?
>>> >
>>> > I tihnk he means if he dials a number from Voiptalk the
>>> > call doesn't connect but if he calls it on BT it does.
>>>
>>> Correct.
>>
>>Ok, but a little more info is still called for. What numbers give this
>>result..? Just a few, or all of them..? Is it happening all the time or
>>only sometimes..? I know of a case where someone was trying to dial a
>>freephone number but it wouldn't connect via a VoIP provider but would via
>>BT. I eventually found out that it was an *international* freephone 00800
>>number, which aren't supported on that provider's system, which would
>>account for it.

I think I have cracked the problem. So in case anyone else falls into this
particular heffalump trap ..........

On the POTS side we have this smart dialer thingy for routing calls through
different providers depending on the number dialed. It can take some time
before all the kit on the circuit is satisfied I have finished dialing, so I
have gotten into the habit of adding a trailing # - Which works fine on POTS,
but on VOIP it is used, amongst other things, in dialing an IP address. I
suspect the equipment saw the #, went off into never never land and correctly
returned unobtainable.

--

Regards

Dave Saville

NB Remove -nospam for good email address