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Old 11-25-2006, 11:17 PM
bet no one
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Default Re: Submenu disappeared from a Sony Ericsson K300i on Vodafone PAYT


"Tony Walton" <tony@tony-walton.me.ukk> wrote in message
news:2006112512354716807-tony@tonywaltonmeukk...
> User-Agent: Unison/1.7.2
>
> Has anyone any ideas what may have happened here? The "Organizer" menu on
> my K300i (Voda PAYT) used to contain a submenu called "Vodafone". This had
> useful items like "Balance", "Topup" and so on. I accessed the menu
> yesterday evening (24 Nov) and rather than showing the contents
> immediately, the phone displayed "Configuring..." for 30 seconds or so.
> "Aha", thought I, "Vodafone are uploading a new menu". Sure enough, when
> the menu items were displayed there were a few new ones such as "My
> Subscriptions". I selected that one just for the hell of it and the phone
> immediately displayed "Configuration error 20 1A 00" (or similar, it may
> have been 1A 20 00 but sadly I didn't write it down). And that was that.
> Any keypress just displayed the same error message. Eventually I turned
> the phone off and back on again and it's now working, but the "Vodafone"
> submenu is missing from the "Organizer" top level menu.
>
> What's going on? It looks like Voda have kindly uploaded something that my
> phone really doesn't like. I've tried to call Voda on 191 but their "talk
> to a human" menu item (3) just comes back (eventually) with "It has not
> been possible to connect you. Thank you. Goodbye" (I'm not sure what
> they're thanking me for).
>
>
> --
> Tony Walton

You have a problem with your SIM menu - It sounds as though it was only
partially downloaded for some reason.

The very last thing the server does is send you the text message saying that
you have a new menu, if you do not have this then the server does not think
that your update is complete. If you haven't had the text message yet then
the server will re-download the menu over the next working day or so.

If not, when calling 191, make sure that it gets logged as "Vodafone Menu"
and try to get the advisor to send your problem and your mobile number to
the SIMs team.

Bet



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