On Sun, 03 Dec 2006 12:51:18 GMT, "Anim" <ask_in_ng@nowhere.com>
wrote:

>Hi all
>
>
>
>This is a log of me attempting to get an upgrade with o2. It starts in Oct
>2006 and is still on-going. If you think you have had problems then read
>this and hopefully it will make you feel better.
>
>
>
>Grab a coffee its long.
>
<snip>

Email O2 UK CEO
Matthew Key
matthew.key@o2.com

http://uk.finance.yahoo.com/q/pr?s=oom.l
http://www.o2.com/about/exec_committee.asp

Detail all your costs including lost salary and the financial cost of
all your man hours (e.g. time spent on phone).

Explain you would like this matter resolved, that you also want to be
compensated and that you will be prepared to take this to the county
court for resolution if forced to.

Doubtful you will get a direct response but you should get one from a
customer services representative writing on "his behalf". They should
see the matter through to resolution.

--
Thx.
PajaP