On Tue, 5 Dec 2006 15:12:56 -0500, "ACP" <none@noone.none> wrote in
<D7SdnTFytZZUT-jYnZ2dnUVZ_q2dnZ2d@giganews.com>:

>
>"John Navas" <spamfilter0@navasgroup.com> wrote in message
>news:38kbn25cccinvirp602poufqu43cusbjct@4ax.com.. .
>> On Tue, 05 Dec 2006 13:27:16 GMT, karlkrandall@sbcglobal.net wrote in
>> <0rsan2hp3r13aonck4fuq1vvsqbbd9mk7n@4ax.com>:
>>
>>>Cingular ranks low, and identical to JD Power rankings earlier this
>>>year, SprintPCS ranks lower.
>>>
>>>http://seattlepi.nwsource.com/busine...lphones05.html
>>
>> As a group, the carriers still leave much to be desired, Consumer
>> Reports editorialized.
>>
>> They scored only 66 on a scale of 100 for overall satisfaction. ...
>>
>> In other words, differences were relatively small and not terribly
>> meaningful.

>It is "terribly meaningful" if you need service.
>
>I needed service with a problem and it took three months before I got to
>someone at Cingular that helped me. Before reaching this "helpful" person
>all I got was "there is no problem".

I've found Cingular Customer Care reps to be consistently friendly and
helpful. Approaching them with a polite and positive attitude works
wonders.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>