On Tue, 05 Dec 2006 23:45:02 GMT, karlkrandall@sbcglobal.net wrote in
<121cn2lntecfnjun752htm930edkne69cm@4ax.com>:

>>I've found Cingular Customer Care reps to be consistently friendly and
>>helpful. Approaching them with a polite and positive attitude works
>>wonders.
>
>Of course you would, Cingular can do no wrong in your eyes.

On the contrary.

>The JD Power and Consumer Reports
>studies show differently.

What they actually show is that all carriers are perceived as poor.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>