On Tue, 05 Dec 2006 17:00:50 -0800, SMS <scharf.steven@geemail.com>
wrote in <45761641$0$82536$742ec2ed@news.sonic.net>:

>karlkrandall@sbcglobal.net wrote:
>> Cingular ranks low, and identical to JD Power rankings earlier this
>> year, SprintPCS ranks lower.
>>
>> http://seattlepi.nwsource.com/busine...lphones05.html
>
>It wasn't a customer service survey, it's their annual survey of carriers.
>
>While it's not surprising that Verizon ranked first in 14 out of 20
>areas, and second in the rest, I'm surprised that T-Mobile beat them in
>three cities. No doubt T-Mobile's policy of discouraging new sign-ups
>for people with no coverage at their home and work locations plays a
>part in their good ratings. Alltel has always been a good carrier in the
>cities that it serves, and it does well in roaming because it's CDMA.
>
>As I predicted, Verizon did decline in their ratings over last year. In
>last year's survey, Verizon was top-rated in 17 out of 18 metro areas,
>this year it's only 14 out of 20, with a tie in a 15th area.
>
>In some cities the differences are small, only one or two points
>difference, but in many the differences were significant, i.e. Alltel
>and Verizon were 14 points ahead of Cingular in Phoenix. Verizon
>continues to be the best carrier in the San Francisco Bay Area by a wide
>margin, with the three other carriers tied for 2nd through 4th, seven
>points behind Verizon. This result echoes the experiences of all the
>users I know personally, though some have chosen Cingular because they
>want to roam internationally with their U.S. number.

Cingular actually has excellent coverage in the Bay Area. Verizon is
demonstrably worse in a number of areas.

Stop trolling here. Take your Verizon advocacy to more appropriate
forums.

>It's pretty amusing that Consumer Reports joined the chorus in
>criticizing Cingular's "fewest dropped calls" ads, since it's
>demonstrably untrue, only Sprint had any cities with more dropped call
>than Cingular, with Verizon and T-Mobile having the fewest dropped calls.

The Cingular claim hasn't been challenged successfully.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>