Re: Consumer Reports survey on Customer Service On Wed, 06 Dec 2006 10:41:16 -0800, SMS <scharf.steven@geemail.com>
wrote in <45770ec7$0$82605$742ec2ed@news.sonic.net>:
>The difference between the claims of Cingular and Verizon is that
>Verizon has had their claims corroborated by independent studies and
>surveys numerous times.
Verizon actually relies entirely on its own internal testing without any
outside verification whatsoever, and is thus not to be taken seriously.
Cingular at least uses an outside firm, but of course no marketing
claims by any carrier should be taken at face value.
>Consumer Reports, J.D. Power, and other
>organizations that are not being paid by the carriers have come to the
>same conclusion.
Actually not relevant.
--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ> |