I really hope the BBB hears about this...
On 2006-12-09 08:51:09 -0600, "Phillip Roncoroni"
> Verizon Can't Do Math
> Posted by ScuttleMonkey on Saturday December 09, @02:05AM
> from the makes-a-strong-case-for-indian-call-centers dept.
> Math It's funny. Laugh.
> Blogger George Vaccaro recently had a problem with his Verizon based on
> an unfortunate miscommunication of currency. The crux of the matter was
> that he was quoted .002 cents per kilobyte for data during a trip to
> Canada but was charged .002 dollars. Normally this would have been an
> easy fix, however several humorous calls later the Verizon reps still
> were unable to discern the difference between the two rates. You really
> have to hear it to believe it. Kudos George, you have the patience of a
> How would you have tried to explain this to them?
> I think I would've just said: (based on a $72 charge with 36000K usage,
> which should've been $0.72)
> I was quoted .002 cents per kilobyte. Go to calculator. 0.01 is one
> cent. 0.002 PER CENT, is:
> 0.01 * 0.002 = 0.00002 * 36000 = $0.72
> Class action lawsuit time?