Thanks for your help Danny. I will try this when I get home tonight.
I do not have any security turned on on the router.
When I say, that I can not surf, what i mean is that there is no
internet connection at all. The desktop which is connected to the
wireless router via ethernet cable loses its connection also. the
laptop finds the wireless router when i "Search for available networks"
with full strength but when i select "connect", the connection is
never established and i eventually get "can not connect" message on the
laptop.
hopefully, this clarifies the problem.
again, thanks.




Danny Kile wrote:
> IKhan11@gmail.com wrote:
> > i am using the modem provided by Bellsouth. The router is Netgear - the
> > same one being used previously with Comcast. Yesterday I purchased a
> > new wireless router (Ativa Brand)thinking that may be netgear is not
> > compatible with Bellsouth DSL. Unfortunately, the same problem
> > persists. Initially after setting up the new wireless router through
> > bellsouth modem, all was well but about 10 minutes later, no internet
> > connection. any help will be much appreciated.
> > thanks.
> >
> >
> >
> > Danny Kile wrote:
> >> IKhan11@gmail.com wrote:
> >>> I just switched from Comcast to Bellsouth DSL. I am using a 802.11g
> >>> Netgear wireless router. Every thing worked fine with comcast but now
> >>> with Bellsouth, I stop getting a wireless signal every few hours. If i
> >>> directly connect the Belsouth router to the desktop/laptop using
> >>> ethernet cable then every thing is fine but as soon as i rewire every
> >>> thing through the wireless router, I can only surf for few hours and
> >>> then i stop getting a connection. some times, i lose the connection
> >>> after few minutes, some times, i lose it after three/four hours.
> >>>
> >>> i was with bellsouth tech support twice and they had me reboot every
> >>> thing and got the wireless working but of course, after few hours, i
> >>> lost the connection again. it is very frustrating to go reset the
> >>> routers ever few hours. any help will be greatly appreciated.
> >>>
> >> You did not say whether the modem and router where provided by Bellsouth
> >> or whom. Where you using the same router equipment when on Comcast and
> >> now everything is the same except you have a different modem. We need
> >> more info.
> >>
> >>
> >> Danny,
> >
>
> Still not quite sure, you say you can not surf. Need to know if you are
> just loosing the ability to get on the Internet or if you have lost the
> wireless connection to the router. While the connection is working right
> click on the wireless connection icon and then click status, then click
> the support tab and then detail. Write down the IP address of the
> default gateway will be something like 192.168.1.1 or whatever. The next
> time the connection quits, try pinging the routers IP address. To ping
> go to start click on run and type cmd and hit enter. Then in the command
> window type in ping 192.168.1.1 or whatever your IP address was. If you
> can still ping your router but not get on the Internet then try to ping
> google.com by its IP address ping 64.233.167.99 and see what that does.
>
>
> I do no know if you are using security on the router are not something
> like WEP or WPA, you may want to try to turn off security for the test
> and see how that goes, you can always turn it back on later.
>
>
> Danny,