Orange are getting shitty with their customers. Two years ago a mate of mine
was talked into going on contract with them because he needed a new handset.
They told him he could have a contract at £15pcm which would give him so
many free minutes and each year he could have a free upgrade - so he did.
Because he's a plumber, he mainly has a phone to recieve calls, and this
year when he rang for his 'free upgrade' they told him he couldn't have one
because he hadn't used the phone very muc for making calls.
He accused them of going back on their promise - what promise? they said -
so he went through to the cancellations dept. told them why, Oh dear, they
said sorry to loose you

Great PR!!

Ron



"the dog from that film you saw" <dsb@REMOVETHECAPITALSbtinternet.com> wrote
in message news:4uj2soF172hk5U1@mid.individual.net...
> So i phoned up and said....
>
> i'd like to give notice to cancel please
>
> can i ask why?
>
> i had a cashback offer that's coming to an end
>
>
> ok then!
>
>
> they didnt even attempt to keep me - not that i really wanted them to -
> cant imagine they would offer me a 12 month contract with a new phone and
> 12 months cashback.......
>
>
>
> --
> Gareth.
> A french man who wanted a castle threw his cat into a pond.
> http://www.audioscrobbler.com/user/dsbmusic/
>