It is done through e-mail initiated by a phone call to customer service. I
did this recently for both my Cingular and T-Mobile phones. Cingular
responded with the code in 4 days, T-Mobile responded in about 20 hours.

On par with Cingular service, they provided instructions that didn't work
properly. I had to call them a couple of times before I reached someone
that stumbled upon the proper procedure to unlock my Siemens phone.

Walt Kienzle

"John Navas" <spamfilter0@navasgroup.com> wrote in message
news:di2po2hr2m3cjkb21vvok8fg7qt6jp0fov@4ax.com...
> On Wed, 13 Dec 2006 00:04:24 GMT, "Mike Jacoubowsky"
> <MikeJ@ChainReaction.com> wrote in
> <csHfh.1954$yC5.83@newssvr27.news.prodigy.net>:
>
>>> Both T-Mobile and Cingular will unlock phones on request by customers in
>>> good standing.
>>
>>Is this done while-you-wait at a company store, or does the phone need to
>>be
>>sent in?