Our experience with InverterCentral.com has been superior. Perhaps
they are going through growing pains like many companies do. We could
not find where InverterCentral.com incorrectly advertises a toll free
number on their site. They operate 100% web based like many other top
Internet based companies. They do list the number to their operations
center on the top of their Terms page.

InverterCentral.com shows the ALPS KUBNKM045A as working with the
Gateway FPD1830 and Dell 1800FP desktop displays. We see at least 2
other vendors selling the same product for these models. This inverter
drives 6 lamps.

Their Ebay liquidations mention toll free Live Support on their about
me page. Since ebay strictly prohibits the use of the using a link
labeled "Live Support" this is the best alternate phrase to use because
their Live Support is in fact free of any tolls or charges. Ebay
confirmed that the term "live support" is prohibited in their listings
and can only be mentioned from the "about me" page.

We received notice from InverterCentral.com that their Live Support has
undergone some backend changes this past week including the addition of
support slots for customers to wait in if they choose to.

The delays in responding to approximately 20% of live supports calls
were a result of the overwhelming popularity of their live support
system. Further automation of their order status, instant search
requests, and live support should greatly improve support repsonse
times. A FAQ system will be added in Q1/07 to assit in the support
side of their operation.