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Old 12-24-2006, 12:15 PM
Mark Coley
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Default Re: Possible Vodafone overcharging

Mark Coley wrote:
> I'm not sure if my maths is wrong, but it looks like something may be up
> with Vodafone's billing system.
>
> My unbilled usage reports this info:
>
> Last Call: 12:32 22 Dec
> Amount unbilled £1.26
> Minutes used: 211.47
> SMS sent: 31
> GPRS used: 9.464MB


Today's data is reporting:

Last call: 22:10 22 Dec
Amount unbilled £1.74
Minutes used: 212.07
SMS sent: 38
GPRS used: 9.698MB

Interesting, the extra 8 messages now appearing in the logs on
vodafone's website date from Dec 13th to Dec 16th, which is way more
than the 72 hours before the usage reports were sent.

Some more digging in my phone's logs shows I have actually sent another
30 sms since the 16th, some of which were > 160 characters, so will cost
more.

I think the reporting may be showing the correct total, but the wrong
accounting. My credit appears to be real time, yet the logs do not show
how it is calculated and are missing lots of info. It wouldn't surprise
me if the allocation of charges changes over the next few days changes
as the 6day+ delays in SMS account comes through.

Mark.

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