I am a blue AT&T customer

Symtoms:
My v551 - went to Emergency call only
when I turned the phone off , took the sim out, and put it back together.
The phone keeps saying registering/searching for network and then gives
Emergency only.

Other co-workers with orange not having any issues

Cingular Tech response: they are having problems with some cingular towers,
so preference is given to the orange-cingular customers, the former AT&T
customers cannot connect.
I asked her that if I search for the network, I do find cingular, but how
come I cannot connect ? she repeated the above.

As to what I should do. She told me to try my phone on every 1/2 hour. If
it doesn't work for 24 hours, to call them back.

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Can Cingular refuse service to former AT&T customers if some of their towers
are down ?
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