Jon Pitts wrote:

> Hi,
>
> A quick Google - http://tinyurl.com/v3zdj - seems to suggest this is a
> fairly common bug but I'll post for any suggestions anyhow...
>
> Immediately prior to the phone being replaced yesterday, I made a backup of
> a Nokia 6111 using the following kit:
>
> Nokia 6111 SW V5.77, Windows XP Pro laptop, Nokia PC Suite V6.82 & Content
> Copier V3. Bluetooth connection. I'd previously backed up the contents of a
> Nokia 6100 using the same equipment and restored it onto the 6111, so I know
> the kit works in principle.
>
> Go to restore the data to the new phone, and after some initial connection
> foibles (to do with pairing), it starts to restore, hanging at 29%
> (restoring contacts). Initially tried using Bluetooth & IR to eliminate an
> issue with the connection method, no joy. It's late at night by now and I've
> got an early start today so I only had time for a quick dig around, but...
>
> - Suggestion to restore the phone's settings to factory fresh. Done, no
> change.
>
> - Suggestion to update PC software to V6.83. Stupidly didn't set a system
> restore point but hey - even so, no change.
>
> - Suggestion that it's copyrightable material causing this error. Nope - the
> log file clearly states "restore of contacts failed" although they appear to
> be largely intact, all the media files appear to have restored ok so far as
> the log file was concerned (although I must admit in hindsight I didn't
> check every single media folder on the phone for this).
>
> Has anyone else come across this problem, and managed to get around it? Some
> of the posts a couple of clicks from Google don't seem to hopeful that
> there's a reliable fix for what seems like a very common problem :-(

If you want to see if it really is a connection problem (or if you just
want to check it out anyway), why not give LogoManager Pro Suite a go:

http://download.logomanager.co.uk/prosuite_demo.exe

Even if you don't want to shell out for it, it might be worthwhile
trying to see if you can at least work around the problem.

Mike