
01-08-2007, 12:59 AM
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Re: Leave Cingular for Verizon? rollover of crap is more crap
"Diamond Dave" <dmine45.NOSPAM@yahoo.com> wrote in message
news:vtv2q2h0liuorgghhe7m1eo565gnte56mi@4ax.com...
> On Sun, 07 Jan 2007 12:22:06 -0800, Malathan <malathan@comcast.net>
> wrote:
>
>>Wanting feedback from those who switched from Cingular to Verizon and
>>your experiences regarding the two companies.
>
> I left Cingular in 2002 for VZW. I married my wife in 2004. She and
> her daughter were on Cingular until this summer (they were on a long
> term contract).
>
> They hated "Stinkular" so much that they paid the $300 ETF just to
> join VZW. I had an individual account (my contract had run out) and
> now all three are under my account on a family plan.
>
> Getting them switched over, including porting their numbers, was a
> quick and painless process. (I was lucky - I went to a corporate store
> and the assistant manager happend to wait on us).
>
> Overall we are impressed with them. The step daughter's phone went
> dead and they exchanged it for a reconditioned one at the store. If we
> were to do that with Stinkular, they would have told us to call some
> 800 number, wait on hold for an hour, and then get one sent in the
> mail, and to send the old one back (my wife did this twice with
> Stinkular). With VZW, it again was painless.
>
> Some have complained about customer service with VZW. I have only good
> things to say about them, and only bad things to say about Stinkular.
>
> Heck - VZW's corporate store in my town has had Sunday hours for
> several years. Only recently did Stinkular get a clue and decide to
> get Sunday hours at their store.
>
>>I am a cingular customer who is tired of their cr@p and am looking at
>>switching to Verizon. Unfortunately in switching (either to Verizon
>>or renewing contract with Cingular), I will lose my 7pm evenings and
>>lose 200 minutes (family plan). I am an AT&T grandfathed customer.
>
> That is a disadvantage, but well worth losing the 7 PM evenings.
> Hopefully your friends have VZW and you can use IN minutes (in
> network, cell to cell), which is free.
>
>>If I renew with Cingular, I will get rollover minutes, which will
>>offset the lost minutes and calling time. Verizon doesn't have that.
>
> Cingular uses rollover because its a gimick to keep you as a customer
> on a crappy network.
>
>>Currently I have a Sony Ericson 637 phone (both family lines) and have
>>notices over past 6 months to get increasingly dropped calls and
>>static when calling between them. The phones, while over 2 years old,
>>support blue tooth. I recently got a headset and find I get static on
>>it quite a bit. I suspect the phone is the primary culprit, but also
>>believe a lot of the dropped calls, voice echos, and static are due to
>>Cingular as well.
>
> Its the network causing the dropped calls. I RARELY have dropped calls
> on VZW. My friends on Stinkular regularly drop their calls, even when
> they're at home, the phone is on the table and they're using a
> Bluetooth earpiece.
>
>>So for those who have switched from Cingular to Verizon, what is your
>>experience? Better/worse call quality? Areas of service that are not
>>as strong as Cingular (I am in Portland OR)? Should I bite the bullet
>>and stay with Cingular given the lack of promotional offers with
>>regards to rollover minutes or early call times with Verizon?
>
> I find that I get better service with VZW. I can use it in more places
> than any other service. Where VZW doesn't have native coverage, they
> have "Extended Network" partners where you roam for free (though not
> all features may work, such as high speed data). But overall you'll be
> impressed where you have cell coverage where you didn't before, and
> the quality is much better.
>
> Of course, you should ask your friends and co-workers who they think
> is the best in your area. I asked about VZW before I switched, and
> soooooo glad that I switched.
>
> Of yourse, your mileage may vary.
>
> Dave
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