I have both VZW and Cingular phones. I find some areas where Cingular shines
and VZW doesn't and the opposite also. My VZW corporate store (Rockford IL)
is staffed by idiots, thieves and buggerers. I always feel I should carry a
tube of Vaseline to make the screwing I know I'll get less painful. You
cannot get a straight answer from them, if you have a question you have to
wait for hours in seperate lines and than they tell you you waited in the
wrong line. I basically cannot say enough bad about them. I went in with my
V60s one day as it was dropping calls (to this day I cannot get ANY of my
VZW phones 4 of them btw to hold a call much more than 5 minutes) and the
tech said "oh you need new software". He proceeded to "update" my phone and
hosed it! Than had the stones to have the sales rep make me get a new
contract to replace the one he hosed.
Phone support is better but no prize.
Compared to my local Cingular corporate store which is light years better,
clean, well lit, staffed well with English speaking people and good
selection. Voice quality on my Cingular line is pretty much landline
quality. So basically I cannot complain about them (Cingular). BTW I got
Cingular only because the idiots at the VZW store couldn't figure out how to
give me International roaming so I cancelled a line and went to Cingular. I
was able to get an intl. roaming plan and intl ld for VERY reasonable costs
and it worked flawlessly. Additionally when I make changes it does not
automatically renew my contract like vzw, hell vzw tried to screw me when my
kid's phone was stolen and I reactivated a phone I had here and they stuck
me with a 2 year extension without my knowledge or permission!
So if you think that stuff is less crap than Cingular well........go ahead
and switch. Me? Well I believe I will go the other way.
"Malathan" <malathan@comcast.net> wrote in message
news:s6l2q2t7v9kuogg6ottga6mq1e8ssi5u7t@4ax.com...
> Wanting feedback from those who switched from Cingular to Verizon and
> your experiences regarding the two companies.
>
>
> I am a cingular customer who is tired of their cr@p and am looking at
> switching to Verizon. Unfortunately in switching (either to Verizon
> or renewing contract with Cingular), I will lose my 7pm evenings and
> lose 200 minutes (family plan). I am an AT&T grandfathed customer.
>
> If I renew with Cingular, I will get rollover minutes, which will
> offset the lost minutes and calling time. Verizon doesn't have that.
>
>
> Currently I have a Sony Ericson 637 phone (both family lines) and have
> notices over past 6 months to get increasingly dropped calls and
> static when calling between them. The phones, while over 2 years old,
> support blue tooth. I recently got a headset and find I get static on
> it quite a bit. I suspect the phone is the primary culprit, but also
> believe a lot of the dropped calls, voice echos, and static are due to
> Cingular as well.
>
>
> So for those who have switched from Cingular to Verizon, what is your
> experience? Better/worse call quality? Areas of service that are not
> as strong as Cingular (I am in Portland OR)? Should I bite the bullet
> and stay with Cingular given the lack of promotional offers with
> regards to rollover minutes or early call times with Verizon?
>
>
>
> - Clayton