George wrote:

> I know a few people who got no objections when they renewed and asked
> that their plan be kept on AC1.

I kept AC1. But a lot of customers, I'd say the vast majority, have no
comprehension of the differences beyond what Verizon marketing tells
them. I.e., one relative, who got switched from AC1 to AC2 when she
changed to a family plan (no choice about switching to AC2), didn't
realize that a) she lost 8 p.m. nights, and b) she lost a lot of
coverage in non-Verizon AMPS areas, where AMPS is the only coverage
available.