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Old 01-11-2007, 02:32 PM
Ivor Jones
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Default Re: Orange charge for unanswered call to OCS



"Jono" <nothanks@blueyonder.invalid> wrote in message
news:mn.552c7d7132fd89c4.48968@blueyonder.invalid
> Loz explained on 10/01/2007 :
> > Phil Thompson wrote:
> > > On Wed, 10 Jan 2007 20:35:20 -0000, "Ivor Jones"
> > > <ivor@despammed.invalid> wrote:
> > >
> > > > But I wasn't connected
> > >
> > > so the ringing tone didn't stop and get replaced by a
> > > recorded message or announcement ?


I got a "your call is important to us" message, but that isn't being
connected to a "Customer Services Representative" now is it..?

> > I think Ivor's comment is in relation to "you'll only
> > be charged when connected to a customer service
> > adviser" - which he wasn't.

>
> Yes, I know, however there's a thread in uk.t.v where
> Ivor explains that you can be charged a connection fee
> without your call being answered


I wasn't answered. If I am told I will only be charged when I speak to
someone, that is what I expect to happen.

Ivor



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