"Paul" <paul@netfantastic.net> wrote in message
news:2ZOrh.121525$Kh7.42153@fe2.news.blueyonder.co .uk
> Hi there
>
> bought the above a few days ago sealed from staples. finally managed to
> get into it with 192.168.61.1 only to
> find someone elses account info on the voip page
>
> when i try to register it with sipgate it tells me where
> to go.
> this was bought sealed from staples in the UK.
>
> any ideas where i go from here, can only find email for
> sipgate a not a phone number

There isn't a direct phone support number, only email. I know of one
person who will complain bitterly about this, but most people here ignore
him.

As others have suggested, take it back to where you bought it, or you
could try erasing the configuration on Sipgate's website (there is an
option to do this there) and then try downloading your own info again.

Ivor