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Old 01-19-2007, 04:53 PM
Mathew Newton
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Default Re: Registering a new SIM with upgrade but selling phone? (Orange)


Mathew Newton wrote:

Forgive the self-response but there's an update...

> Hi everyone,
>
> I'm on Orange and recently upgraded my C600 to an M600 and in the
> process was given a new SIM. Whilst trialling the phone for the 7 days
> I used my old SIM to enable the process of returning the phone (and new
> SIM) that much simpler should I decide to keep it.


That should of course read '...decide to *not* keep it.'

> I kept the phone and have been using it (still with the old SIM) for a
> couple of weeks now however yesterday I was unable to connect to GPRS
> (it was working fine for the two weeks prior). I wondered if it was
> anything to do with me not registering/using the new SIM so phoned
> Orange who confirmed it 'probably' was so I went ahead and registered
> the new one. The old SIM was subsequently cancelled and the the new one
> activated. GPRS access returned once more.
>
> However, my question (finally) is that my girlfriend recently took
> advantage of the free Nokia upgrade on her OVP Virgin account. She's
> decided that she doesn't like the new phone so will be sticking it on
> eBay. Should she still register her new SIM given that my old one
> seemingly was being restricted to certain services (accorind to Orange)
> - might that happen to her? Furthermore, I was actually phoning Orange
> to register my *phone* (according to the supplied documentation) yet
> she won't be - she'll be keeping her old phone yet using the new SIM.
> Which phone will be 'registered' against her account? Will/can Orange
> care that she's planning on selling it?


Judging by the 'Orange GPRS off?' thread it sounds like my use of the
old SIM had absolutely nothing to do with GPRS no longer working - it
was a widespread network issue.

Notwithstanding this, can anyone advise on whether she should be using
the new SIM? And whether Orange should be told that she's still using
her old Nokia (I'm coming from the angle that say if her phone gets
nicked it'd be nice to be able to phone Orange and say that her phone,
which is presumably registered on her account, is nicked hence please
bar it - I sure don't want to get into the inevitable sorry sir that's
not the phone we've got on this account....)

>
> Of course in an ideal world I'd phone Orange and hear it from the
> horse's mouth however I can't help but feel I might as well be
> literally doing just that...


Given the above re GPRS the person I spoke to obviously hadn't been
made aware of the wider issue currently affecting it.

Mathew


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