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Old 01-30-2007, 01:18 AM
jeremy
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Default Re: Cingular billing practices


"Kevin K" <kevink4@gmail.com> wrote in message
news:KIRoJuEXw9g9-pn2-zFCCL6LSNwnG@localhost...
> On Mon, 29 Jan 2007 18:05:18 UTC, Kurt <labolide@spacegmail.com>
> wrote:
>
>> No argument from me that takeover was the most abysmal ever for the
>> customer. I was just like you. Besides how they screwed up my account,
>> rates went up and the new phones were terrible.
>>

>
> In my case, things were an improvement. I went from a TDMA regional
> plan for $25 or so a month and 100 minutes to a Sprint phone with
> unusable service at home (and a big hassle to even get service) to
> Cingular for only a couple dollars more a month than Sprint with 250
> anytime minutes. Phone $5/month less, data $5/month more than Sprint.
>
> --
>


I'm sure that Cingular has its boosters. I just don't happen to be one of
them.

But let's not confuse two dissimilar issues--that of non-availability of
signal with a culture of contempt for customers.

If service availability were not an issue, I'd choose Sprint if only because
they exhibited a sincere desire to get, and retain, me as a customer, unlike
Cingular. And, in my situation, the signal strength and coverage is better
than either ATTWS or Cingular was, so it all worked out for me.




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