Billybobh3 wrote:

<snip>

> Customer care was another hitch: If an iPhone went haywire, Apple
> wanted sole discretion over whether to replace or repair the phone. "They
> would have been stepping in between us and our customers to the point where
> we would have almost had to take a back seat . on hardware and service
> support," Gerace says.

LOL, Verizon probably wanted to disable the transfer of audio, photos,
video and ringtones from the computer to the phone, like they've done on
most of the handsets they sell, demanding that iPhone owners send all
their content to the phone over the cellular network, rather than via
USB, Bluetooth, or WiFi.