John, thanks for responding & see my remarks below.
"John Navas" <spamfilter1@navasgroup.com> wrote in message
news:5bivr2to6nhvd758j2k9vf53j2rfk6m6gl@4ax.com...
> On Tue, 30 Jan 2007 14:07:02 -0500, "Diane LeMasson"
> <dlemasson@prodigy.net> wrote in
> <rHMvh.2898$MN.2851@newssvr23.news.prodigy.net>:
>
> >I posted on 1/23 on issues we had with a D-Link DWL G122 rev B
> >adapter. Still not able to resolved those issues.
> >
> >The router is a D-Link Di 624 rev C wireless router, that is connected to
> >a OS Wins XP. His ISP is Verizon DSL.
>
> Then it's really connected to a DSL modem.
> Is the WinXP computer connected to the router by wire or wireless?
>
> >From reading various posts here I'm thinking maybe the way he setup
> >everything up might be the problem why the adapter stopped working.
>
> What _exactly_ does "stopped working" mean?
By stopping I mean lights went out & the icon (D) in the tray disappeared.
And this was with new firmware from D-Links web site as well.
No longer connects to the internet.
>
> >What he did was installed everything right out of the box not realizing
he
> >had to make changes, such as the settings.
>
> What changes? Most wireless works well out of the box using provided
> installation tools. Usual problems come from messing with that
> configuration (e.g., adding security).
Guess this is what happened.
>
> >However, both router & adapter work fine till the adapter (DWL-G122)
> >stopped working a week later.
>
> Again, what _exactly_ does "stopped working" mean?
The lights that indicate it's working disappears
Again the icon in the system tray also disappears, therefore no option
to reconnect.
>
> >Both of us going over the instructions I pointed out to him since his ISP
is
> >DSL
> >he has to click on PPPOE.
>
> With many DSL ISPs (including Verizon), but not with all.
He is using Verizon DSL so it should be a PPPoE, no?
He called Verizon was told it is a PPPOE
You say ' not with all' please explain? Not all DSL are PPPoE?
Then how do we determine which to pick?
>
> >Received his username & password from Verizon.
> >Once he entered that info into the "Set PPPOE" screen it by passed a
couple
> >of screens according to their instructions. (1) Being "Set 802.11g
wireless
> >Lan connection (SSID & Channel" & (2) to use Encryption, also the last
> >screen
> >where it tells you to restart your computer.
>
> Turn off _all_ security (preferably by resetting to factory defaults)
> (a) until it's working and (b) before troubleshooting.
He disconnected everything, the PC, the router & the modem.
He did reset the router per instructions to set it to default.
Redid everything per their instructions still not able to get onto the
internet.
>
> >Not knowing what to do he restarted his computer thinking it may be fine.
> >Not!
>
> Probably security screwup, but no way to know how without a lot more
> information. WEP? WPA? SSID hiding? MAC filtering? etc.
As I said after he enter his Verizon username & password it jumb pass these
screens therefore he could not change any of those settings.
>
> >When he tried to go to a web site a screen pop up it said he was not
> >connected
> >to the internet.
>
> Start by verifying that you can connect to the router's configuration
> screen.
Honestly I can not recall right now. I'll have to ask my son about this.
I was not there but helping him by phone.
>
> >No matter what he did or tried, disconnecting everything,
> >resetting
> >the router he still cannot connect to the internet.
>
> Thrashing around.
Please explain?
>
> >But can connect to the internet without the router.
>
> No surprise.
>
> >Either one of us know what to do to get this router to work again as it
did
> >before
> >he made these changes.
>
> Go back to square one and take it one step at a time: Reset the router
> to factory defaults. Use the configuration utility to set up PPPoE. Do
> _not_ configure any security until it's working.
We started this last Friday night when he first started to have this
problem.
He did uninstalled everything & went step by step to reinstall to have the
same
problems. Come Saturday have both the Quick Install Guide & the full manual
in front of us walked him through connecting everything. With same results.
Here are the steps taken:
1. entered
http://192.168.0.1 in address box 2. Typed 'admim' for username
3. D-Link's home page appears to 'Run Wizard'. 4. Next you do nothing it's
just to tell you are now in the setup wizard. 5. Set up new password.
6. Choose Time Zone. 7.Auto Dectecting Wan 8. Select Internet Connection
Type (Wan) He selected PPPoE. 9. Set PPPoE, entering the username & password
Verizon gave him. Clicking on next took him to a screen he could not make
out
because it wouldn't download properly. There were no back, next or the exit
button
to get out of it. From the manual the next 2 screens should have been the
setup
for the Lan connections & to restart the computer.
As of now I don't remember how he got out of that screen. Have to ask my
son.
He rebooted just in case everything was correct & tried to surf on internet
to see
if there was a internet connection this time, there was none.
Let me ask you this, since all he did was select PPPoe, entered a username &
password would this effect his XP, change any settings within?
Is there some place on this computer that we can check & the reason why I'm
asking you this, in the instuctions it said to 'remove any existing PPPoE
client
software installed on the computer'. Could this be our problem & how do you
do this? Where do we go to find this?
>
> >Please your help is much needed. There has to be something we're missing
or
> >not
> >doing correctly because 'out of the box' this router work fine.
>
> Take it one step at a time and you'll know what causes it to fail.
>
As I said earlier we spent hours on Saturday till blinded before we decided
the
best was to just quit. I feel bad because this was a Christmas gift so that
his
wife could have her own computer which was my son's old one (98se).
so I went out & bought both the router & adapter. When that crapped out all
our focus was on that to try to get it to work again. To why we directed our
focus on the router setup thinking that could be the problem with the
adapter.
Everyone we know who has wireless have XP computers, took theirs right
out of the box, connected them with no problems at all. Except most have
cable
not DSL.
I hope I answered everything. Sorry for being long winded in my
explainations.
Thanks for your help.
Diane
> --
> Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
> John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
> Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
> Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>