"Jan Alter" <bearpuf@verizon.net> wrote in message
news:UfaEe.243$eg4.64@trndny01...
> Today I just got a postcard from Symantic saying that my submission for
> a $30 rebate upgrading to Systemworks 2005 was rejected. In the corner of
> the card it said my "Proof of Purchase" was missing. I could have sworn I
> had sent everything in that was required: a copy of the receipt, my old
> Systemworks 2002 CD, and the little green flap on the inside of the box
> that said "Proof of Purchase"
> I went to the computer where I'd scanned a picture of everything I'd
> sent in and sure enough the little green flap, the CD and the receipt all
> showed up on a scanned picture of the three items they'd required.
> I called the toll free telephone number and went through a lengthy list
> of options and buttons to push depending on which rejection postcard one
> had received. Finally, the button to get a human.
> Her name was Sofie. I gave her the number assigned over top my name on
> the postcard. Then I quickly added that I had made a scan of all the
> materials that I had sent to Texas and I had a copy of the little green
> Proof of Purchase flap. "Just a moment sir," she said. About ten seconds
> passed. Then she said,.."As a one time courtesy, because you are a valued
> customer, your information has been updated to show you have sent in all
> the required information. You should receive a rebate check in 6 to 8
> weeks". "But don't you want me to send you a copy of that Proof of
> Purchase flap?", I said. "No sir, that won't be necessary," Sofie
> nonchalantly added. "Thank you," I said.
> And I thought it was the companies that had to protect themselves from
> the scam artists.
>
> --
> Jan Alter
> bearpuf@verizon.net
> or
> jalter@phila.k12.pa.us
>
I now only buy items with a rebate if I can file the rebate on the Internet.
This means I use Costco and Circuit City for sure and I check with other
stores to see if they have an online filing system.
--
Bearman
If it's got tits, tires, tubes, or transistors, it's trouble.