I have had pretty good luck getting rebates so far, but a couple times it
appeared to be sketchy for awhile. Having complied perfectly with the
requirements and all, then around the eighth week getting a notice that I
would have to re-contact them in some form in order to get it --then it was
another eight week wait.

It's in their interest to hold onto your money as long as possible
interest-wise, then there is always the chance you won't do the second round
of responses for some reason and they get off the hook totally.

The way things are going politically, even some hearings for regulation of
rebates providers would likely be ruled in the favor of the business rather
than the ripped-off consumer.

Phluge



"Jan Alter" <bearpuf@verizon.net> wrote in message
news:UfaEe.243$eg4.64@trndny01...
> Today I just got a postcard from Symantic saying that my submission
for
> a $30 rebate upgrading to Systemworks 2005 was rejected. In the corner of
> the card it said my "Proof of Purchase" was missing. I could have sworn I
> had sent everything in that was required: a copy of the receipt, my old
> Systemworks 2002 CD, and the little green flap on the inside of the box
that
> said "Proof of Purchase"
> I went to the computer where I'd scanned a picture of everything I'd
> sent in and sure enough the little green flap, the CD and the receipt all
> showed up on a scanned picture of the three items they'd required.
> I called the toll free telephone number and went through a lengthy
list
> of options and buttons to push depending on which rejection postcard one
had
> received. Finally, the button to get a human.
> Her name was Sofie. I gave her the number assigned over top my name on
the
> postcard. Then I quickly added that I had made a scan of all the materials
> that I had sent to Texas and I had a copy of the little green Proof of
> Purchase flap. "Just a moment sir," she said. About ten seconds passed.
Then
> she said,.."As a one time courtesy, because you are a valued customer,
your
> information has been updated to show you have sent in all the required
> information. You should receive a rebate check in 6 to 8 weeks". "But
don't
> you want me to send you a copy of that Proof of Purchase flap?", I said.
"No
> sir, that won't be necessary," Sofie nonchalantly added. "Thank you," I
> said.
> And I thought it was the companies that had to protect themselves from
> the scam artists.
>
> --
> Jan Alter
> bearpuf@verizon.net
> or
> jalter@phila.k12.pa.us
>
>