Thread: Modem Problems
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  #9 (permalink)  
Old 02-07-2007, 04:47 PM
Grinder
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Default Re: Modem Problems

Jethro wrote:
> On Wed, 07 Feb 2007 14:28:45 GMT, Grinder <grinder@no.spam.maam.com>
> wrote:
>
>> Jethro wrote:
>>> On Tue, 06 Feb 2007 20:16:40 -0500, Mike Walsh <spamscks@netrox.net>
>>> wrote:
>>>
>>>> I have seen this happen with bad modems, usually after a power surge.
>>>> The correct troubleshooting procedure would be to connect the phone line to machine 2 only and see if the symptoms change. Turn the modem speaker on and see if you can hear a dial tone before it dials.
>>>>
>>> Thanks for response.
>>> I did what you suggest - namely connected ONLY machine 2. Same
>>> result. I have a dial tone plus I can use the phone on voice. The
>>> modem seemingly won't dial up Netzero. I figure the modem is bad or
>>> not installed right. I do know that it used to work.

>> Sorry for coming in late, but you're sure that you have it cabled
>> correctly? If you manage to use the wrong jacks on your modem, your
>> phone will still work, but the modem won't.

>
>
> I agree with that! No - I connected the same two phone wires to a
> second machine and its modem works.


That would not diagnose the potential problem I am suggesting. Your
modem has two jacks: Line and Phone. If you connect the phone to the
Line jack, and the wall to your Phone jack, the phone will work, but the
modem will not.

> I figure it must be the modem
> itself (Motorola 62002-51), even though it used to work. I am trying
> a second modem now(Conexant RS56-PCI). Maybe it will work.


Good luck then.

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