On Wed, 07 Feb 2007 16:47:01 GMT, Grinder <grinder@no.spam.maam.com>
wrote:

>Jethro wrote:
>> On Wed, 07 Feb 2007 14:28:45 GMT, Grinder <grinder@no.spam.maam.com>
>> wrote:
>>
>>> Jethro wrote:
>>>> On Tue, 06 Feb 2007 20:16:40 -0500, Mike Walsh <spamscks@netrox.net>
>>>> wrote:
>>>>
>>>>> I have seen this happen with bad modems, usually after a power surge.
>>>>> The correct troubleshooting procedure would be to connect the phone line to machine 2 only and see if the symptoms change. Turn the modem speaker on and see if you can hear a dial tone before it dials.
>>>>>
>>>> Thanks for response.
>>>> I did what you suggest - namely connected ONLY machine 2. Same
>>>> result. I have a dial tone plus I can use the phone on voice. The
>>>> modem seemingly won't dial up Netzero. I figure the modem is bad or
>>>> not installed right. I do know that it used to work.
>>> Sorry for coming in late, but you're sure that you have it cabled
>>> correctly? If you manage to use the wrong jacks on your modem, your
>>> phone will still work, but the modem won't.
>>
>>
>> I agree with that! No - I connected the same two phone wires to a
>> second machine and its modem works.
>
>That would not diagnose the potential problem I am suggesting. Your
>modem has two jacks: Line and Phone. If you connect the phone to the
>Line jack, and the wall to your Phone jack, the phone will work, but the
>modem will not.
>
>> I figure it must be the modem
>> itself (Motorola 62002-51), even though it used to work. I am trying
>> a second modem now(Conexant RS56-PCI). Maybe it will work.
>
>Good luck then.

Actually, I had it backwards. The Conexant RS56-PCI is what I had in
the machine that the modem diagnostic in Control Panel said it was
working, but I could get it to dial Netzero. I double-checked what I
connected the phone lines (phone/line) to, and even though they were
correct, I switched them anyway. Same result. Dial tone one voice
phone, but will not dial Netzero. The other modem I was going to try
is a Motorola 62002-51 (possibly SM56?). I can't get the one driver I
found on DriverGuide to work. So I am at a stalemate - at least until
I can get my hands on another modem.

Thanks

Jethro