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Old 02-08-2007, 12:42 AM
Bob Eager
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Default Re: BT call centre strategy

On Mon, 5 Feb 2007 23:37:54 UTC, J Clavox <clavox@btinternet.com> wrote:

> On 5 Feb 2007 14:29:18 -0800, "Sunil Sood"
> <news@soods.freeserve.co.uk> wrote:
>
>
> >In some business areas, such as the broadband
> >technical helpdesk, we do offer the opportunity for the call to be
> >handled by a UK advisor."

> Well I have called the BB tech number and never been offered the
> chance to have the call handled by a UK advisor recently .
>



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Bob Eager
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