On 8 Feb 2007 06:40:30 -0800, "w_tom" <w_tom1@usa.net> wrote:

> Your problem is complicated in that you are using two unkonwns -
>hardware and the complex Operating System access to that modem.
>Simplify by breaking a problem down into parts - then solving those
>parts. Otherwise the problem becomes exponentially more complex.
>
> One simple program to do this is Hyperterminal (or any other
>terminal simulation software). If using Hyperterminal, don't enter a
>name for a new connection (hit cancel). Now we will dial the ISP
>directly AND see what that fancy Operating System saw and did not show
>you.
>
> This connection will default to eight data bits, one stop bit, and
>no parity.
>Under File>Properties , find the Connect Using option and select
>the modem. If modem is not listed, try the procedure below to various
>serial ports (COMx:).
>
> Now Hyperterminal's window is talking directly to the modem. Enter
>AT&F , then hit enter. The modem (if listening) will respond with
>OK . If every character entered is not echoed in Window, also try
>entering the ATZ command. Now every time you enter AT (and
>enter), then modem will put that AT on Window, and then respond with
>OK on next line.

Okay - I figured out how to use Hyperterminal to dial out. It
connected with Netzero fine and asked me for my login & password which
it accepted. But There I sit now, I cannot enter commands such as
AT&F. Maybe that's because Netzero doesn't allow direct connecting
like this? If so, who can I try just as a test. If not, what am I
doing wring now?

Thanks

Jethro

>
> To increase the modem speaker volume, enter ATL3 (if I remember
>the correct command).
>
> Now that you are talking to the modem's computer, then modem is
>ready to dial out. Enter ATDTxxxxxxx where xxxxx is the phone
>number. Try dialing to another phone in the house. Also try it with
>xxxxxxx as the ISP phone number. Do it to any ISP including those you
>are not registered with. If modem makes a connection, the ISP will
>answer and display Logon: or something equivalent.
>
> This proves all hardware and wires are properly connected, or
>identifies hardware as suspect. If necessary, do same on other
>computer to see what a good machine does.
>
>. Move on to diagnose the Operating System settings. Without doing
>this Hyperterminal test, then the problem is exponentially more
>complex because even hardware integrity is unknown.
>
> Report back since other things that appear to work may be indication
>of other problems. Yes, this Hyperterminal test provides that much
>additional information.
>
>On Feb 7, 1:37 pm, Jethro <Wil...@somewhere.org> wrote:
>> Actually, I had it backwards. The Conexant RS56-PCI is what I had in
>> the machine that the modem diagnostic in Control Panel said it was
>> working, but I could get it todialNetzero. I double-checked what I
>> connected the phone lines (phone/line) to, and even though they were
>> correct, I switched them anyway. Same result. Dialtoneone voice
>> phone, but will notdialNetzero. The other modem I was going to try
>> is a Motorola 62002-51 (possibly SM56?). I can't get the one driver I
>> found on DriverGuide to work. So I am at a stalemate - at least until
>> I can get my hands on another modem.