Jethro wrote:
> On Thu, 08 Feb 2007 22:59:12 GMT, Grinder <grinder@no.spam.maam.com>
> wrote:
>
>> Jethro wrote:
>>> On Thu, 08 Feb 2007 16:12:45 -0500, Mike Walsh <spamscks@netrox.net>
>>> wrote:
>>>
>>>> You have to get in command mode to use AT commands. Wait two seconds press +++ wait two more seconds. OK will appear when you are in command mode.
>>>>
>>>> Jethro wrote:
>>>>> Okay - I figured out how to use Hyperterminal to dial out. It
>>>>> connected with Netzero fine and asked me for my login & password which
>>>>> it accepted. But There I sit now, I cannot enter commands such as
>>>>> AT&F. Maybe that's because Netzero doesn't allow direct connecting
>>>>> like this? If so, who can I try just as a test. If not, what am I
>>>>> doing wring now?
>>>
>>> Hi Mike
>>>
>>> When I use hyperterminal to connect to Netzero, it connects fine (on
>>> the machine that works) and asks me for login/password. When I supply
>>> that, it returns an OK. But there I sit - I cannot enter anything
>>> with the keyboard +++, AT&F, or anything else for that matter. I
>>> agree that I must not be in command mode - so how do I get there at
>>> this point?
>> Does it even really matter? The goal of using hyperterminal was to see
>> if you can connect to a service from a simple bit of software. You can
>> on your "working" computer. How about the troublesome one?
>
> You're right. I got lost along the way. No I cannot connect on the
> problem machine. It gets to try 'dialing', then 'disconnects'.
> I guess that proves the modem is bad?

I'm not so ready to throw in the towel. Other things worth trying:

1) reseat the modem (it's an internal modem?) in its slot

2) check the jacks to make sure that there aren't bent/corroded pins
that could be causing an intermittent problem

3) make sure that you have an appropriate, up-to-date driver (look at
the card to determine make and model, not just within windows)

4) pop the card in the other machine and see if you can get it to work there