Tommy wrote:

> I phoned Orange to ask them to refund me. The way the agent was speaking
> made me think the £6.00 refund would be coming out of his own pocket.

>
> I said it was a printing error then Orange have made a mistake so it's
> their fault and not mine. He eventually said he'll refund it as a one-off
> but in the future if this happens they will not refund the charge.
>

Refund? Don't you know that for even asking you could be imprisoned in
the Bastille for treason against the French Republic :-)

--
Dave C