Re: Number cannot be ported... On Feb 11, 10:17 pm, newsletterexcha...@gmail.com wrote:
> Hello,
> I'd love to switch over Verizon, however according to Verizon my phone
> number cannot be ported. They said that they don't have a license in
> that area. Is there anything I can do, short of changing my cell
> phone number? Any feedback would be greatly appreciated.
> Thanks everyone,
> Brian
As a VZW agent there are several guidelines that have to be followed
to port a number. And these guidelines are set up by the software we
use, but I have never heard the statement 'We don't have a license in
that area' . And I don't believe it.
1. the number must be in the account holders name. This prevents you
from porting someone else number.
2. the number must be in the same district. such as Pacific, Midwest,
Eastern. Example if you move to Washington state, you can't port a
number from your house in Atlanta. If you moved to Boston you could or
if you used to live in Flagstaff AZ and moved to Seattle you could.
3. you should have a copy of the old bill so that we can get the
actual account number of of it.
And did you talk to a VZW agent, company store, on the phone or a sub
agent? Some of the sub agents can't do things the agent can do and the
company stores can do things a agent can't do. And sometimes when you
call VZW you get someone who doesn't have the faintest idea what they
are talking about. For the last, I just call back and get someone else. |