In message <MPG.204905a9d4ce386a1338@news.individual.net>, Elder
<carl.robson@bouncing-czechs.com> writes
> "So if I was a new customer who signed for a £35 a month tarriff I
>could
>have it free?"
>"Yes"
>"And if I was a £30 a month new customer I could have it for £49.99?"
>"Yes" "but as I'm an existing £30 I need to pay a £100 penalty and pay
>£149.99?"
>"Yes"
>"Does Orange like to keep it's customers?"
>"................................................ ."
>
>Nothing but a strong dirty look, and absolute silence. I guess my
>future isn't Orange.

Your tale is almost exactly the same as ours except that we'd been with
Orange since the days when they had minimal coverage outside the main
urban areas and I didn't try in an Orange shop but spent a lot of time
talking with O Customer Relations. I got just as far as you and came to
the same conclusion. My 3 phones (both SE K800i) arrived today - free
with the 18 month contract.

--
dave @ stejonda