dave @ stejonda wrote:
> In message <MPG.204905a9d4ce386a1338@news.individual.net>, Elder
> <carl.robson@bouncing-czechs.com> writes
>> "So if I was a new customer who signed for a £35 a month tarriff I could
>> have it free?"
>> "Yes"
>> "And if I was a £30 a month new customer I could have it for £49.99?"
>> "Yes" "but as I'm an existing £30 I need to pay a £100 penalty and pay
>> £149.99?"
>> "Yes"
>> "Does Orange like to keep it's customers?"
>> "................................................. "
>>
>> Nothing but a strong dirty look, and absolute silence. I guess my
>> future isn't Orange.
>
> Your tale is almost exactly the same as ours except that we'd been with
> Orange since the days when they had minimal coverage outside the main
> urban areas and I didn't try in an Orange shop but spent a lot of time
> talking with O Customer Relations. I got just as far as you and came to
> the same conclusion. My 3 phones (both SE K800i) arrived today - free
> with the 18 month contract.

I work for Orange, I remain amazed we still have any customers at all.