On Mon, 26 Feb 2007 15:03:29 +0000, Reestit Mutton
<NOBODY@NOWHERE.IN.PARTICULAR> wrote:

>Ken wrote:
>> Can't remember who but I have learnt to read the terms thoroughly now.
>> One company were offering three cashbacks but in the small print said a
>> maximum of two cashback claims were allowed under the contract. Is this
>> common or just a rogue one off?
>>
>> Ken
>>
>>
>
>That's certainly not a retailer that I would deal with on my site. It
>looks very much like a rogue site rather than the norm.
>
>To the best of my knowledge, the worst sins of the masses are as follows:
>
>(1) subsequent claims dependent on success of previous claims
>
>(2) original bills only - if a network or the royal mail lose one of
>your bills, the duplicate that the network will send you upon request
>can often be refused by the retailer.
>
>(3) additional paperwork (claims voucher, despatch note) also required
>which isn't always included on despatch and for which you only have a
>limited window of opportunity to raise concerns about its absence. For
>some retailers, I hold copies of a lot of this paperwork where it is not
>specific to your purchase and I'm only too happy to email copies to
>anyone who asks.
>
>(4) short claims windows - the worst offenders here only allow 14 days
>from the date on the relevant bill for the claim to reach them. Far too
>short in my view.

Interestingly *ALL* of those apply to Buymobilephones.net.

Its a real pain to me personally. My 4th bill date is 22 March. I go
to America on the 25 March for 3 weeks, so unless i get someone to
come round, I have no way of forfilling within the 14 day window.