View Single Post
  #1 (permalink)  
Old 03-08-2007, 04:31 PM
damn-it
Guest
 
Posts: n/a
Default Q: When on mute, voipfone drops the call after 5 minutes ???

Guys,

I have this weird problem.

I just got my snom 300, via voipfone, and during a conference call, were
I was on mute, my phone simply ended the communication after a while
(about 5 minutes). This already happened few times, and basically make
voipfone unusable on conference call...

Had a chat with their support and the answer was as follow:
"Yes, if there is no audio coming from either end of the call, it will
be dropped."

What I see is that even when people are talking on the line, and I am on
mute, the call is dropped.

Any clues? (Oh, and this is not a credit issue....)

Any good alternative provider you can recommend?

Thanks

Reply With Quote