Re: Q: When on mute, voipfone drops the call after 5 minutes ??? Tony Mountifield wrote:
> In article <E62dnZSuBsz31W3YnZ2dnUVZ8s-qnZ2d@pipex.net>,
> damn-it <jmp@is.com> wrote:
>> Guys,
>>
>> I have this weird problem.
>>
>> I just got my snom 300, via voipfone, and during a conference call, were
>> I was on mute, my phone simply ended the communication after a while
>> (about 5 minutes). This already happened few times, and basically make
>> voipfone unusable on conference call...
>>
>> Had a chat with their support and the answer was as follow:
>> "Yes, if there is no audio coming from either end of the call, it will
>> be dropped."
>>
>> What I see is that even when people are talking on the line, and I am on
>> mute, the call is dropped.
>
> Have a look at the configuration of your phone for something like "Silence
> Suppression". If it is turned on, try turning it off.
>
> The problem is likely that when on mute, the RTP stream from your phone
> is turned off because you are silent. After 5 min, the remote end thinks
> you're not there any more. With Silence Suppression disabled, the phone
> should continue to send an RTP stream containing silence. Hopefully!
>
> Cheers
> Tony
Hi Tony,
Silence Suppression was Off.... so I set it up to On, and the Mute key
doesn't work anymore....
But call seems to hold.... (I guess this is the same as not being on
mute....)....
Is there a mean to configure a keep_alive on RTP?
Thanks
JM |