Re: Cingular TXT Message SPAM On Wed, 14 Mar 2007 18:46:34 -0500, Scott <how.do@you.do> wrote:
>karlkrandall@sbcglobal.net wrote in
>news:ua0gv259l29l475q072uf4tfh7v8hfar9i@4ax.com :
>
>> Finally worked my way up to a Vice President; and got satisfaction for
>> Cingular sending txt message SPAM to an account that had txt messaging
>> deactivated.
>>
>> They went through many interatiions.
>>
>> First the CSRs said it was an Administrative Message
>>
>> Then the head of the "Office of the President" said it was a Marketing
>> Message.
>>
>> Today the VP called it an accident..
>>
>
>Glad to see that you're ringing up the nuisance credits just as you did
>with Sprint- you must be starving for attention again.
It was fun using the automatic system to get credits for the myriad
dropped calls with Sprint. But finally the Biodegradable plastic
phones that held a grand total of 8 ringtones was a downer.
I will always hold corporations to account when they screw up, rather
than look to make excuses for them. And it was ATTWS that
I previously held their feet to the fire.
Doesn't mean I'm not a happy Cingular customer (jeez anything is
better than Sprint), and happily awaiting an iPhone. |