On Wed, 14 Mar 2007 14:10:47 GMT,
karlkrandall@sbcglobal.net wrote:
>Finally worked my way up to a Vice President; and got satisfaction for
>Cingular sending txt message SPAM to an account that had txt messaging
>deactivated.
>
>They went through many interatiions.
>
>First the CSRs said it was an Administrative Message
>
>Then the head of the "Office of the President" said it was a Marketing
>Message.
>
>Today the VP called it an accident..
>
Do you honestly think that "the VP" called you? For that matter do you
think that any VP of the company called you about a single text
message?
What you got was an intelligent customer service rep. who realized
just by saying he/she was a VP and saying something was an accident
would satisfy you and get you off the line.
Now I have some ocean front property for sale in South Dakota - any
takers? <GRIN>