On Thu, 15 Mar 2007 11:22:52 GMT, karlkrandall@sbcglobal.net wrote in
<u2biv29n1qd640dls44cdbp49cncp9uceb@4ax.com>:

>On Tue, 13 Mar 2007 14:59:18 GMT, John Navas
><spamfilter1@navasgroup.com> wrote:

>>I just know how (and when) to dial 611.
>>If that still doesn't work for you,
>>let me know and I'll give you a very
>>easy step by step.
>
>Only one step necessary - Call 1-877-734-0766, and get to 2nd level
>support.

That's the "Office of the President", a major escalation that in most
cases is overkill and shouldn't be abused. I generally get good results
from the generally positive and helpful folks at 611.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>