Re: Form letter for direct debit surcharge complaints
"Paul Harris" <nospam@127.0.0.1> wrote in message
news:Vwnsmh8FfT+FFwOl@zen50073.zen.co.uk...
> In message <55smleF25vdofU1@mid.individual.net>, Roger Mills
> <watt.tyler@googlemail.com> writes
>>Why should *I* pay for *your* refusal to pay be DD?
>
> You shouldn't.
>
>>Let's be clear about this. If BT are prevented from giving a DD discount,
>>the price for DD payers will go *up* - it won't come down for non-DD
>>payers.
>
> They are not giving a DD discount, they are charging those who do not pay
> by DD an additional charge. The problem is that the charge is not
> relative to the cost of collection. If BT charged an additional sum that
> reflected the processing cost, say 50p, then they would have no case to
> answer. Charging £4.50 is profiteering and is a penalty charge which in my
> opinion is illegal. It will be interesting to see if they get away with
> it but my gut feel is that they won't.
Lets look at the actual facts
Current Prices per month including VAT
DD/MPP price £11
Non DD/MPP price £12
Currently get a discount of £1 per month for paying by DD
Alternatively currently get a £1 surcharge for not paying by DD
New prices
DD/MPP price £11
Non DD/MPP £12.50
So get a discount of £1.50 per month for paying by DD
Alternatively currently get a £1.50 surcharge for not paying by DD
Lets get it straight that this is not a new charge.
If you are getting charged less for paying by DD/MPP then you are getting a
discount/ by the same principle if you don't pay by DD/MPP you pay extra
WHAT IS THE DIFFERENCE????
Stephen |