Re: Form letter for direct debit surcharge complaints In an earlier contribution to this discussion,
Stephen Wray <stephen_wray@hotmail.com> wrote:
> "Paul Harris" <nospam@127.0.0.1> wrote in message
> news:Vwnsmh8FfT+FFwOl@zen50073.zen.co.uk...
>> In message <55smleF25vdofU1@mid.individual.net>, Roger Mills
>> <watt.tyler@googlemail.com> writes
>>> Why should *I* pay for *your* refusal to pay be DD?
>>
>> You shouldn't.
>>
>>> Let's be clear about this. If BT are prevented from giving a DD
>>> discount, the price for DD payers will go *up* - it won't come down
>>> for non-DD payers.
>>
>> They are not giving a DD discount, they are charging those who do
>> not pay by DD an additional charge. The problem is that the charge
>> is not relative to the cost of collection. If BT charged an
>> additional sum that reflected the processing cost, say 50p, then
>> they would have no case to answer. Charging £4.50 is profiteering
>> and is a penalty charge which in my opinion is illegal. It will be
>> interesting to see if they get away with it but my gut feel is that
>> they won't.
>
> Lets look at the actual facts
>
> Current Prices per month including VAT
>
> DD/MPP price £11
> Non DD/MPP price £12
>
> Currently get a discount of £1 per month for paying by DD
> Alternatively currently get a £1 surcharge for not paying by DD
>
> New prices
> DD/MPP price £11
> Non DD/MPP £12.50
>
> So get a discount of £1.50 per month for paying by DD
> Alternatively currently get a £1.50 surcharge for not paying by DD
>
> Lets get it straight that this is not a new charge.
>
> If you are getting charged less for paying by DD/MPP then you are
> getting a discount/ by the same principle if you don't pay by DD/MPP
> you pay extra WHAT IS THE DIFFERENCE????
>
> Stephen
My point precisely! I can't understand why there is suddenly an outcry about
this now - when the general principle of giving a discount for DD was
established several years ago.
--
Cheers,
Roger
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