karlkrandall@sbcglobal.net wrote in
news:rvtjv21j5q5r17bjtekvd1su0avg1pc2q2@4ax.com:

> On Thu, 15 Mar 2007 19:15:13 -0500, Scott <how.do@you.do> wrote:
>
>>karlkrandall@sbcglobal.net wrote in
>>news:5onjv29uesiudmo600dnphc9ngmmm2m7q1 @4ax.com:
>>
>>> On Thu, 15 Mar 2007 19:02:21 -0500, Scott <how.do@you.do> wrote:
>>>
>>>>
>>>>karlkrandall@sbcglobal.net wrote in
>>>>news:bkfiv2hsig0o5gut7vvdj6t7e30tbbbsud@4ax.co m:
>>>>
>>>>>
>>>>> 611 CSRs have little authority and thus a high turnover since
>>>>> that leads to a high level of frustration; although the Kansas
>>>>> Call Center did confirm to me they have loosely enforced 10 minute
>>>>> handle time guides, as opposed to the 6 minute strictly enforced
>>>>> handle time limits at Sprint I used to experience.
>>>>>
>>>>
>>>>I see you don't have any new material, so you're forced to simply
>>>>alter your old lies.
>>>
>>>
>>> Calling Sprint nasty policies against their Customers and CSRs a lie
>>> does not make it so. Just Google it and see
>>> its true. I dont know why a Sprint apologist is hanging out
>>> in a Cingular group, other than to spread misinformation.
>
>>>
>>> Just spoke to a colleague today who experienced Sprint's Worst
>>> customert service. She went on a Caribbean cruise, but before going
>>> she was assured by the CSR she could use her phone with no roaming
>>> charge. Sprint CSRs with their short handle times tell you what you
>>> want to hear to get you off the phone quickly.
>>>
>>Wow- now I understand why my burger was so expensive today. I didn't
>>realize that the fry girl at McDonalds made enough to go on a cruise.
>
>
> I always known when I've won an argument. The other side lapses into
> lame attempts at personal insults, and shows their immaturity.

And yet you are the avoiding the facts in that post and others, choosing
instead to cut and paste only the portions of the post you want to whine
about, like a child that's lost its binky.


>
> Cant dispute that Sprint Customer service for 5 years straight now
> every year ranks worst by Comsumer Reports, J.D. Power and the Yankee
> Group?
> So instead start with the juvenile insults.
>

Didn't say I wanted to dispute it- never have. The question is- who was
just barely higher on all of those surveys?