On Thu, 15 Mar 2007 19:15:13 -0500, Scott <how.do@you.do> wrote:

>karlkrandall@sbcglobal.net wrote in news:5onjv29uesiudmo600dnphc9ngmmm2m7q1
>@4ax.com:
>
>> On Thu, 15 Mar 2007 19:02:21 -0500, Scott <how.do@you.do> wrote:
>>
>>>
>>>karlkrandall@sbcglobal.net wrote in
>>>news:bkfiv2hsig0o5gut7vvdj6t7e30tbbbsud@4ax.com :
>>>
>>>>
>>>> 611 CSRs have little authority and thus a high turnover since
>>>> that leads to a high level of frustration; although the Kansas Call
>>>> Center did confirm to me they have loosely enforced 10 minute handle
>>>> time guides, as opposed to the 6 minute strictly enforced handle time
>>>> limits at Sprint I used to experience.
>>>>
>>>
>>>I see you don't have any new material, so you're forced to simply alter
>>>your old lies.
>>
>>
>> Calling Sprint nasty policies against their Customers and CSRs a lie
>> does not make it so. Just Google it and see
>> its true. I dont know why a Sprint apologist is hanging out
>> in a Cingular group, other than to spread misinformation.

>>
>> Just spoke to a colleague today who experienced Sprint's Worst
>> customert service. She went on a Caribbean cruise, but before going
>> she was assured by the CSR she could use her phone with no roaming
>> charge. Sprint CSRs with their short handle times tell you what you
>> want to hear to get you off the phone quickly.
>>
>Wow- now I understand why my burger was so expensive today. I didn't
>realize that the fry girl at McDonalds made enough to go on a cruise.


I always known when I've won an argument. The other side lapses into
lame attempts at personal insults, and shows their immaturity.

Cant dispute that Sprint Customer service for 5 years straight now
every year ranks worst by Comsumer Reports, J.D. Power and the Yankee
Group?
So instead start with the juvenile insults.