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Old 03-16-2007, 09:45 AM
It's Me
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Default Re: Form letter for direct debit surcharge complaints


>
> Lets look at the actual facts
>
> Current Prices per month including VAT
>
> DD/MPP price £11
> Non DD/MPP price £12
>
> Currently get a discount of £1 per month for paying by DD
> Alternatively currently get a £1 surcharge for not paying by DD
>
> New prices
> DD/MPP price £11
> Non DD/MPP £12.50
>
> So get a discount of £1.50 per month for paying by DD
> Alternatively currently get a £1.50 surcharge for not paying by DD
>
> Lets get it straight that this is not a new charge.
>


Yes it is, I was not charged before for using non direct debit.

DD customers had a discount now they dont.

I know the payment still give sthem a discount but the wording is they dont.



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