In an earlier contribution to this discussion,
Ivor Jones <ivor@despammed.invalid> wrote:

>> Whatever you may think about the merits of privatisation,
>> you have to accept that BT is now a commercial outfit -
>> with shareholders - *not* a public service.
>
> That's the problem, the purpose of a company should be to serve its
> customers. Profit is not a dirty word, but it should not come before
> service.
>

I wish that were true! In reality, companies serve the *shareholders* - and
try to keep enough of the customers happy enough of the time to be able to
turn in a healthy profit. They ain't going to do anything for the benefit of
the customer unless it's also for the benefit of the bottom line.

I, for one, regret how far we've gone down the capitalist route - but it's
unfortunately a fact of life.
--
Cheers,
Roger
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